July 14, 2018
The hotel was as I expected
The staff is helpful, friendly , location is so easy to reach by gps . The room is clean .and Comfortable
May 8, 2018
Great spot in old quarter. Very friendly and clean
noisy construction next door
Great staff and clean rooms with good location.
August 10, 2018
The guys from the staff were always very friendly and helpful. The breakfast was good and the location couldn’t be better.
August 5, 2018
We had a great stay here! The staff were fantastic and did everything they could to make our stay as comfortable as possible. Excellent location, right in the centre of the old town and within walking distance to all the main spots. We booked our trip to Halong Bay through the hotel and couldn’t fault it at all! Have nothing bad to say about his hotel! Would recommend!
June 30, 2018
Good location, very clean and nice staff
June 28, 2018
The staff are very friendly and accommodating. Location is right in the middle of the old quarter with easy walking to The markets and Hoan Kiem Lake.
June 26, 2018
Would definitely be back
The construction noise next door..but hay it needs to be done..and a couple random cockroaches in the bathroom... apart from that was an awsome stay. 2 thumbs up guys
The balcony comfy bed huge room, good AC all the stuff u expect in a hotel..and the spa tub in the bathroom was cool, great at organising trips to halong bay, we rode in style
June 26, 2018
- no lift for top two floor so need to walk two floor up
- friendly staff - big room - reasonable price - one floor only one room
June 25, 2018
Big room ,big window, quiet road, small breakfast .
1 A bit old .2. simple n basic no-choice breakfast 3. Unbelievable as it is . Next door renovation is very noisy , done even on Sunday ! (Not allowed in other countries). 4. They switched off the aircon while i was using the laptop in lobby after i checked out ! What an anti climax and disappointment.
1.quiet road but not far from the centre of old quarters. 2. Extra Large glass window facing road ! 3.One room per floor !
June 22, 2018
Staff behaviour once not up to mark
Location is great
June 20, 2018
Staff were always attentive and friendly and helpful when required. Location was excellent.
Could not unlock balcony door to go out onto balcony. Shower was too low and had to try and stoop underneath to get wet.
Room was large and well furnished. Beds were comfortable. Décor was nice and room was clean.
June 7, 2018
Location and staff
May 23, 2018
Very clean and modern, great staff
Booking.com made it sound like interconnected rooms were an option. They are not, there is only 1 room per level. Our kids had their own room the level down, so we just made sure they locked their door from the inside and we had the key
The guys on reception are lovely. Place is very clean. Don’t let the tiny hotel front deceive you, rooms are really nice, big and modern. In a good spot in Hanoi old quarter
May 19, 2018
Limited English of the staff
Big spacious rooms, very clean with a small balcony. In the city centre but quite.
May 2, 2018
it was small and cozy hotel . most of all it is easy to walk to the lake and cathederal. and street was full of local shops and restaurants. the staffs were all kind and helpful. the roon was clean and breakfast was simple but good.
May 2, 2018
The bathtub is not clean
Big size room
May 2, 2018
Poor wifi speed. Constant lag when watching youtube. Facility a bit run down. The reception did not give me back my change when checking out
May 2, 2018
A Nice hotell with a superb location.
PEOPLE SHOULD BE WARNED ABOUT MANIPULATED TAXA-METERS. I WAS CHARGED 300 DONG FOR A TAXI-RIDE FROM THE TRAIN STATION TO THE HOTEL A DISTANCE OF ABOUT 1,5 KM. IT SHOULD HAVE COSTED ONLY 30-40 .DONG ACCORDING TO THE HOTELL STAFF. AND THE TAXI DRIVER ALSO TOOK AN EXTRA ROUND AROUND THE BLOCK OF THE HOTEL. I EXPERIENCED THE SAME IN HUE AND HCMC. BEST TO BARGAIN A FIXED PRICE WITH THE TAXI DRIVERA BEFORE ENTERING A TAXI IN VIETNAM.
I liked the big room with balcony, bubble bath, and excellent wifi. The location was superb, just a couple of blocks away from the main square and the lake, with a lot of good restaurants in the vicinity. I also liked the tour I booked at the hotel. The Halong Bay tour was very good, with a very nice boat with very good food onboard-The Golden Dragon boat.
April 22, 2018
The guy at reception was really rude when checking out for no reason, other staff were friendly but didn't speak english so hard to communicate when no one else was around and you needed to ask a question. Stayed at another two hotels while in Hanoi and think there's better value for money hotels in the area.
Room was big, cleaned daily, had a good view from the top floor.
April 19, 2018