Very clean and modern, great staff
Booking.com made it sound like interconnected rooms were an option. They are not, there is only 1 room per level. Our kids had their own room the level down, so we just made sure they locked their door from the inside and we had the key
The guys on reception are lovely. Place is very clean. Don’t let the tiny hotel front deceive you, rooms are really nice, big and modern. In a good spot in Hanoi old quarter
Limited English of the staff
Big spacious rooms, very clean with a small balcony. In the city centre but quite.
Great spot in old quarter. Very friendly and clean
noisy construction next door
Great staff and clean rooms with good location.
it was small and cozy hotel . most of all it is easy to walk to the lake and cathederal. and street was full of local shops and restaurants. the staffs were all kind and helpful. the roon was clean and breakfast was simple but good.
The bathtub is not clean
Big size room
Poor wifi speed. Constant lag when watching youtube. Facility a bit run down. The reception did not give me back my change when checking out
A Nice hotell with a superb location.
PEOPLE SHOULD BE WARNED ABOUT MANIPULATED TAXA-METERS. I WAS CHARGED 300 DONG FOR A TAXI-RIDE FROM THE TRAIN STATION TO THE HOTEL A DISTANCE OF ABOUT 1,5 KM. IT SHOULD HAVE COSTED ONLY 30-40 .DONG ACCORDING TO THE HOTELL STAFF. AND THE TAXI DRIVER ALSO TOOK AN EXTRA ROUND AROUND THE BLOCK OF THE HOTEL. I EXPERIENCED THE SAME IN HUE AND HCMC. BEST TO BARGAIN A FIXED PRICE WITH THE TAXI DRIVERA BEFORE ENTERING A TAXI IN VIETNAM.
I liked the big room with balcony, bubble bath, and excellent wifi. The location was superb, just a couple of blocks away from the main square and the lake, with a lot of good restaurants in the vicinity. I also liked the tour I booked at the hotel. The Halong Bay tour was very good, with a very nice boat with very good food onboard-The Golden Dragon boat.
The guy at reception was really rude when checking out for no reason, other staff were friendly but didn't speak english so hard to communicate when no one else was around and you needed to ask a question. Stayed at another two hotels while in Hanoi and think there's better value for money hotels in the area.
Room was big, cleaned daily, had a good view from the top floor.
Really ok. Great staff. Rooms are clean and big.
We forgot some clothes in our room and returned for it one day later, the stuff were already expecting us and they were very helpful. Comfortable beds and great place.
Quirky, small hotel, one room atop another. A great way to introduce us to the amazing city of Hanoi
The mattress could have been better
Great, helpful people and Sam was charming, with good English. Quiet location in the busiest part of town, great views.
Convenient & good value
Nice and funny staff !
Very helpful staff. Hotel located in the city center. Awesome breakfast.
Lovely staff, very clean, large and quiet room, walking distance to the lake.
Beds slightly a bit hard.
Staff very friendly and helpful, lovely big room with a balcony overlooking the street. Breakfast available of egg and toast. Room was nice and quiet.
good value for the money
Very clean rooms and good location.
The mattress of the beds are not so comfy.
Great location and breakfast.